1. What Products Can Be Returned
We accept returns only for new, unopened products. Final sale items cannot be returned.
2. Return Timeframe
Returns are accepted within 14 days of delivery.
3. Item Condition Requirements
To be eligible for a return, items must be unused, in their original packaging, with all tags and accessories included.
4. How to Start a Return
To initiate a return, contact us at admin@legalmuscle.co.uk with your order number. Once approved, we’ll send return instructions.
Please include your receipt or order confirmation and ensure items are packaged securely.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
6. Refunds
Refunds are processed within 2 business days after we receive your return. They are issued to the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
7. Exchanges
Exchanges are not available at this time. To exchange an item, please return your original purchase and place a new order.
8. Contact Information
If you have any questions about your return, please contact us at admin@legalmuscle.co.uk.
We aim to respond within 24 business hours. Our support team is available Monday to Friday, 9 AM – 5 PM.